Frequently Asked Questions
What is the typical delivery time for orders?
Delivery takes 1-2 days for Bulgaria, 2-3 business days for Romania, Hungary, 2-4 business days for Greece,
3-5 business days for Poland, 3-4 business days for Czech Republic, Slovakia, Slovenia, 4-6 business days for Italy,
5-6 business days for Austria, Germany, 5-7 business days for Lithuania, Latvia, Estonia, Belgium, Denmark, Holand, 6-12 business days for Sweden, Finland, 5-7 business days for France, 6-12 days for Malta, 4-9 business days for Spain, Portugal
Which countries do you deliver to?
Bulgaria, Romania, Greece, Hungary, Poland, Czech Republic, Austria, Slovenia, Italy, Germany, France, Sweden, Spain, UK, Belgium, Portugal, Finland, Norway, Lithuania, Latvia
If you are interested in a delivery outside of Europe, please contact us on adrianmimen@gmail.com. Our representative will be pleased to inform you of the shipping costs to the country you are interested in.
Which payment methods are accepted?
Credit card payment (Visa, Mastercard, American Express, Discover, JCB, Diners Club, UnionPay), Stripe, Cash on delivery (domestic orders), Paypal
Where are you located?
We are based in Veliko Tarnovo, Bulgaria.
How do I find the right size?
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Where are your products manufactured?
Our products are manufactured in our factory based in Veliko Tarnovo, Bulgaria.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.